Shipping & Delivery Policy

Welcome to Tyre Rescue Dubai.

This Shipping & Delivery Policy explains the delivery arrangements applicable to our tyre-related services and any products supplied to customers in Dubai, United Arab Emirates.

1. Service Delivery Area

Tyre Rescue Dubai focuses on tyre assistance enquiries within Dubai, UAE.

Customers may contact us to request roadside tyre assistance or discuss available tyre service options at their location.

Service coverage and dispatch availability must be confirmed for each request.

2. Mobile Tyre Service Delivery

Where mobile tyre assistance is arranged, the relevant service is carried out at the location agreed with the customer, subject to safe access and service suitability.

Customers should provide an accurate address or live location to help with service coordination.

3. Delivery and Arrival Times

Our emergency enquiry service operates 24 hours a day, 7 days a week.

However, arrival and delivery times depend on several factors, including:

  • Customer location
  • Traffic conditions
  • Technician availability
  • Tyre or product availability
  • Weather and road conditions
  • Nature of the requested service

Any estimated arrival time will be communicated during service arrangements and may change due to circumstances outside our control.

4. Product Delivery

If a customer requests a tyre or other product for separate delivery, the availability, delivery arrangements, applicable charges, and estimated timeframe will be confirmed before the order is accepted.

Separate product shipping or courier delivery is not guaranteed unless specifically agreed.

5. Delivery Charges

Any applicable delivery, travel, or call-out charges will be explained before the customer confirms the service or delivery arrangement.

Additional charges requiring customer approval will be communicated before proceeding.

6. Delays or Unsuccessful Delivery

If delivery or service attendance is delayed due to traffic, incorrect location details, restricted access, or other operational circumstances, we will aim to communicate the situation and discuss the available options.

7. Contact Information

For questions about service delivery or availability in your area, please contact:

Tyre Rescue Dubai

Phone: +971 55 880 4152

WhatsApp: https://wa.me/971558804152

Email: info@tyrerescuedubai.ae

Service Area: Dubai, United Arab Emirates

Emergency Enquiries: 24/7

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